The Journey Well being Insurance coverage Affiliation of Canada has launched a “Bill of Rights” for shoppers of travel insurance. This doc primarily outlines the fundamentals of what shoppers can count on from travel insurers, in addition to their very own tasks after they apply for protection.
That is the form of clear content material we imagine shoppers of travel insurance must have. And that’s why we’ve been devoted to producing such content material from the very starting.
Right here at Ingle, we strongly imagine within the significance of client schooling—and that begins with offering clear, accessible data. We attempt to be open and genuine, to empower shoppers to ask questions in regards to the insurance merchandise they purchase. We would like shoppers to know their protection, to know their very own tasks in the case of buying insurance, and to know what they’ve a proper to count on again from their insurer.
That’s why Ingle has a devoted content material workforce throughout all of our places of work: speaking with shoppers has all the time been a cornerstone of our method. We’re dedicated to producing consumer-friendly assets that clear up confusion, and to offering ideas and clarification to the media at any time when a daunting story a couple of travel emergency or denied insurance claims makes the headlines.
Insurance coverage is meant to supply peace of thoughts—a security web. It may possibly solely succeed at doing that if there may be clear communication in regards to the situations and limitations of insurance insurance policies. That’s why informative content material is so necessary to us.
When you’ve got questions or confusion about your insurance coverage—or about the way in which insurance works usually—we’ve constructed up a library of content material through the years to handle a number of the frequent considerations we hear from shoppers. Take a look at a few of our assets beneath. And you probably have extra questions, by no means hesitate to get in contact!
How can I preserve my insurance declare from being denied? In this submit, we talk about a number of the commonest causes that claims are denied and provide you with ideas to verify your personal claims are so as.
What’s journey cancellation and interruption insurance? Our CEO Robin Ingle joined radio host Randy Sharman to clear up confusion about this specific sort of protection.
What’s a “pre-existing condition,” precisely? We’ve written quite a few articles on this topic, because it is without doubt one of the key factors of confusion we hear from shoppers. Robin Ingle has additionally steadily been available to share his experience with the media on this subject.
Is travel insurance even crucial? That is one other frequent query, and an comprehensible concern amongst shoppers who’re unfamiliar with the way in which insurance works. We addressed this query after an exposé about denied claims stoked fears amongst shoppers.
How lengthy can Canadians stay within the US? That is an everlasting level of consternation for travelling Canadians and a query we steadily get right here at Ingle. Again in early 2015, we had a sudden spike in questions on this subject after a deceptive information article on the topic began making the rounds. To handle the considerations we had been listening to, we posted this explanatory article.
Did you hear about that “million dollar baby”? Why wouldn’t insurers cowl somebody giving delivery overseas? Within the wake of this specific information story grabbing headlines, we wrote this text to clarify a number of the finer factors round being pregnant and travel insurance. Robin Ingle additionally spoke to FORUM Journal in regards to the case.
What sort of travel insurance do I would like, anyway? Confused about all of the totally different classes of insurance merchandise? We’ve obtained a helpful information proper right here.