Meet The Workforce: Harriet Devonald



And what does being Service Supply Supervisor contain?

I oversee the gathering of all of the insurance information and supporting processes. My focus is making certain  dependable service supply  to our insurance purchasers. I’ve three direct reviews, who every take care of one in all our three core areas: on-line assortment, name centre assortment, and buyer survey assortment. I work carefully with different groups in CI, together with Steve who heads up our Improvement staff, John who takes care of our pricing toolkits in addition to with our Shopper Going through groups. This offers me an actual understanding of our enterprise operations. 


Are you able to inform us about a few of issues you might be engaged on for the time being?

I’ve simply reviewed all our present processes and techniques with the staff to deal with the query of how can we guarantee the standard of our toolkits for our clients. This has offered some thrilling alternatives to reinforce our processes and enhance what we do. 

At present as a staff, we’re organising a number of bespoke insurance pricing tasks. One taking a look at pet insurance insurance policies for a specific age of pet, one other contemplating pricing for a goal buyer profile.


How would you describe your co-workers?

My co-workers are trustworthy and devoted individuals who let you know when one thing isn’t proper, and information you on the place issues might be higher. My staff don’t simply do the job, they contemplate one of the best ways to work, and have an actual deal with outcomes. I really like my job as a result of I really feel challenged daily, and I do know that I’m surrounded by individuals who wish to do a terrific job. 


What’s one of the best factor about working at CI?

I might be completely myself at work, and I work with nice people! As a supervisor, I’m supplied with a transparent understanding of the outcomes my staff have to ship. I’m mentored to verify I’m on track, and this offers a terrific focus; permitting you the liberty to simply get on with it.


How would you summarise Shopper Intelligence in three phrases?

Revolutionary, enjoyable, household.


Outdoors of labor you could find me…

Baking and taking part in with my three and nearly two-year-old.


Make a distinction, be a part of our superb staff

Shopper Intelligence is an organization that delivers sport altering perception to it’s clients. A part of that’s constructed on our distinctive information. However an enormous quantity of the success is as a result of superb staff of those that work right here, all extremely focussed on delivering industrial success to our clients.

Numerous firms discuss the discuss “people making a difference” however at Shopper Intelligence we stroll the stroll. You possibly can see what present and previous staff consider working right here at glassdoor

Be happy to drop a line to if you wish to ship a specualtive CV or take a look at our LinkedIn the place we promote our newest job opportunties.